Also available: Loss Limit — a cap on how much you can lose within a set period. Cooldown PeriodYou can temporarily suspend your account for 24 hours, 7 days, or 30 days. For a longer break, Self-Exclusion Valid for use from 6 months up to 5 years.
To set up a tool: log in to your account → "Settings" → "Responsible Gaming" → choose your preferred tool, set the amount or duration → confirm. Reducing a limit takes effect immediately; increasing one requires a 24-hour waiting period. For more details, Responsible Gaming Visit the page.
For example: say you deposit ৳1,000 and receive a ৳1,000 bonus under a 100% match offer. If the wagering requirement is 10x, you must complete ৳1,000 × 10 = ৳10,000 in total bets. These bets can be placed from either your main balance or your bonus balance.
A few important things to keep in mind: bets placed with bonus money are generally not counted on the leaderboard. Bets placed at very low odds (typically below 1.5) may not count toward wagering requirements. There is a set deadline to complete wagering requirements (usually 7–30 days). Terms may vary by promotion — Promotions page and Terms & Conditions Read more.
For deposits: You can deposit from as little as ৳200. Once payment is sent, your balance is usually updated within 2–5 minutes. Keep a record of your transaction number.
For withdrawals: Withdrawals start from a minimum of ৳500 (may vary by offer) and are typically processed within 1–24 hours. Withdrawals can only be made to a mobile banking account registered in your own name – not to anyone else's number.
Important: Before your first withdrawal, you may be required to complete KYC verification (National ID or passport). Once verified, all future withdrawals will be processed faster.
Try these steps:
1. Wait 30 minutes — the account may unlock automatically.
2. Reset your password: On the login page, click the "Forgot Password?" link → enter your mobile number → verify the OTP → set a new password.
3. If you don't receive the OTP, check your spam folder and wait 2–3 minutes.
If your account has been suspended (due to a rule violation or pending verification), email support@beinmatch.win with the subject line "Account Issue". Include your name, registered mobile number, and a description of the problem. This is usually resolved within 24 hours.
General account updates (password, email, notification preferences): Log in → "Settings" → "Edit Profile" → make your changes → click "Save". Changes take effect immediately.
Mobile Number Change: For security reasons, this cannot be changed directly from Settings. Please email support@beinmatch.win. You may be asked to provide proof of your old and new numbers along with your national ID. The process can take 24–72 hours to complete.
Name Change: Your name generally cannot be changed after registration, as it is tied to KYC verification. For spelling corrections or legal name changes, contact support and submit the required documentation.
How to claim your referral reward:
1. Log in to your account and go to the "Refer" or "Invite Friends" section.
2. Copy your unique referral link or code.
3. Share the link or code with a friend. When your friend registers using it and makes their first deposit, the reward will be credited to your account.
The reward amount may be based on your friend's first deposit or a fixed flat amount — to see the current offer Promotions View the page. If the same person or the same device creates multiple accounts to claim referral rewards, those referrals will be considered void.
Available live games: Live Baccarat, Live Blackjack, Live Roulette, Live Teen Patti, Live Dragon Tiger, and Live Sic Bo.
Steps to start playing:
1. Log in to your account and add funds to your balance.
2. Select "Live Casino" from the menu.
3. Browse the available game tables and click on the one you want.
4. Check the table for the minimum bet amount (usually starting from ৳50–৳200).
5. Select your chips, place them in the betting area, and wait for the dealer's decision.
Tips for new players: start at low-bet tables to get comfortable. A mobile data connection or a solid WiFi connection will keep the live streaming smooth. New Games Check out the latest live tables added to the page.