Last Updated: 1 July 2026
Introduction
Why should you read the Privacy Policy?
Most of us skip the privacy policy when signing up for an online platform. But knowing where your phone number, name, date of birth, and transaction details actually go is more important than you might think. Bein Match wants you to have a clear understanding of what we do — and do not do — with your information.
There's no fine print or legal complexity in this document. Bein Match's Privacy Policy is written in plain language so anyone can read and understand it. If you have any questions, contact the support team and you'll get a direct answer.
By completing registration on Bein Match, you are considered to have read and agreed to this Privacy Policy. If the policy changes, users will be notified in advance via app notification or email.
Bein Match will never sell your personal information to advertisers or third parties. Your data is used solely to provide the service.
Security Assurance
How Bein Match Protects Your Information
Bein Match employs multiple layers of security to protect every user's data.
End-to-End Encryption
All data transmitted between your device and Bein Match servers is secured with 256-bit SSL encryption — the same level of security used by banks.
Secure Data Storage
Your information is stored in encrypted form on Bein Match's servers. Direct server access is restricted, and regular security audits are conducted.
Two-Factor Authentication
Enabling two-factor authentication (2FA) on your account significantly protects your data and balance. Even if someone knows your password, they cannot log in without the additional verification code.
Never Sold to Third Parties
Bein Match does not sell your data to advertisers, marketing companies, or any third parties. Your information is used solely to provide you with our services.
Regular Security Testing
Bein Match systems are regularly audited by third-party security experts. Any vulnerabilities identified are resolved promptly.
Your Data, Your Control
You can view, correct, or request deletion of your personal data at any time. This right applies to all Bein Match users.
Full Policy
Full Privacy Policy
Each section of Bein Match's Privacy Policy is explained separately below.
01What data is collected?
Bein Match collects two types of data — information you provide directly, and information gathered automatically as you use the platform.
| Data Type |
Example |
Purpose of Collection |
| Identity Information |
Name, date of birth |
KYC Verification |
| Contact Information |
Phone number, email |
Account Login |
| Financial Information |
MFS number, transaction history |
Payment Processing |
| Device Information |
IP, browser, operating system |
Security |
| Usage Data |
Betting history, page visits |
Service Improvement |
| Cookie Information |
Session tokens, preference settings |
Experience Enhancement |
- The information provided at registration is the most important, as it is used to verify your identity. Providing incorrect details may cause issues when making a withdrawal.
- Device and IP information is collected primarily for security purposes — to detect unusual login activity or fraudulent attempts.
- Betting history and gaming patterns are collected to power our responsible gaming tools effectively.
02How Is Your Information Used?
Bein Match uses collected data only for its stated purposes. It is never used for anything unrelated or unethical.
- Account Management: Your data is used for login, password reset, identity verification, and account security.
- Payment Processing: Financial information is used to process deposits and withdrawals. Limited data may be shared with third-party payment processors, but only to complete transactions.
- Customer Support: Our support team may access your data to assist with any account-related issues.
- Promotions & Bonuses: Relevant offers may be sent to you based on your profile and activity. You can turn off these marketing notifications at any time.
- Responsible Gaming: Gaming patterns are monitored to identify unusual behavior, and support is provided where needed.
- Legal Obligations: Data may be disclosed in response to a lawful request from a government or regulatory authority.
Bein Match never shares your data with third parties for advertising purposes. Our business model does not rely on selling user data.
03Who May Your Data Be Shared With?
This is the question most people care about most. To put it plainly — Bein Match shares information only in very limited circumstances and for clearly defined reasons.
- Payment Partners: Minimal information is shared with bKash, Nagad, or Rocket solely to process transactions. Without this, payments cannot be completed.
- KYC Verification Services: Authorised third-party verification services may be used for identity verification purposes. These organisations are contractually bound to keep your data confidential.
- Legal Authorities: Information may be disclosed in response to a court order, government investigation, or lawful request from a regulatory authority. This is a legal obligation on our part.
- Game Provider: Limited session data may be shared with specific game providers for Live Casino or slots games. No personally identifiable information is shared.
Important: Outside of the cases listed above, Bein Match will not share your data with any third party under any circumstances. We have no data-sharing arrangements with ad networks, data brokers, or marketing companies.
04Cookies & Tracking Technologies
Bein Match uses cookies on its website and app. Cookies are small data files stored in your browser that help improve the service.
Essential
Session Cookie
These cookies are essential to keep you logged in and ensure secure browsing. Without them, the platform will not function.
Always Active
Functionality
Preference Cookies
Used to remember your language settings, theme preferences, and other personalised configurations.
Controllable
Analytics
Analytics Cookies
Anonymous data is collected to understand which pages are used most and where issues occur. This helps improve the platform.
Controllable
Security
Fraud Detection
Security-related data is retained to detect unusual login activity and identify fraud attempts.
Always Active
You can manage cookies through your browser settings. However, disabling essential cookies may prevent Bein Match from functioning properly.
05How long is data retained?
Each type of data is retained for a different period of time.
- Account Information: Retained for as long as your account remains active, and for up to 5 years after closure as required by law.
- Transaction History: All transaction records must be retained for a minimum of 5 years in compliance with financial regulations.
- Betting History: Records of settled bets are retained for up to 3 years to assist with dispute resolution.
- Log Files & Device Information: Security-related logs are typically retained for up to 90 days.
- Support Conversations: Customer support messages and emails are retained for up to 1 year.
- Certain data may be retained beyond the periods above if required by law or in connection with an ongoing dispute.
06What Are Your Rights?
You have certain rights over your personal data on Bein Match. To exercise any of these rights, please reach out to our support team.
Right to Access Data
You can request to see what information Bein Match holds about you. We typically respond within 30 days.
Right to Rectification
If any of your information is incorrect, you can request a correction. Changes to your name or date of birth may require supporting documentation.
Right to Erasure
Upon account closure, you may request deletion of any data beyond what we are legally required to retain. Financial records, however, must be kept.
Right to Opt Out of Marketing
If you no longer wish to receive promotions or marketing notifications, you can opt out at any time. Unsubscribe via the app settings or through email.
Right to Data Portability
You can request a download of your betting history and account information in a machine-readable format.
07Protection of Minors' Information
Bein Match strictly prohibits anyone under the age of 18 from using the platform. Collecting or storing personal data from minors is completely forbidden.
- Age is verified at registration. If the age entered is under 18, the registration cannot be completed.
- Any account found to belong to a minor will be immediately suspended and all collected data will be deleted.
- If you believe your child is using Bein Match, please contact us at support@beinmatch.win. We will take prompt action.
08Technical Security Measures
Bein Match uses multiple layers of technology to protect user data.
256-bit SSL/TLS
All data transfers use bank-grade encryption. No one can intercept or read your data in transit.
Encrypted Database
All data stored on our servers is encrypted. Direct database access is strictly restricted.
Firewall Protection
Our advanced firewall system blocks unauthorized access attempts.
Access Control
Only authorized personnel can access specific data. All access is logged.
Bein Match conducts regular penetration testing and security audits to identify and address system vulnerabilities.
09What happens in the event of a data breach?
Bein Match follows a clear, defined process for handling any security incident.
- In the event of a data breach, Bein Match will notify affected users within 72 hours.
- You will be clearly informed of the nature of the breach, the data affected, and the steps taken in response.
- Where necessary, measures such as password resets, session terminations, or temporary account suspension may be taken to minimize harm.
- Bein Match is legally required to notify the relevant regulatory authority within a specified timeframe in the event of a major incident.
10Policy Changes & Contact
Bein Match may update this privacy policy as needed.
- When the policy is updated, the "Last Updated" date at the top of the page will change and users will be informed.
- For any major changes, users will be notified in advance via notification or email.
- For any privacy-related questions or concerns: support@beinmatch.win
- To learn more about our Terms & Conditions Terms & Conditions View page.
Contact: support@beinmatch.win — Responses are typically received within 24 hours. Please mention privacy in the subject line.
Your Data Is Our Responsibility
All your personal information on Bein Match is kept secure. If you have any questions, reach us at support@beinmatch.win. Terms & Conditions Don't forget to read it too.
Help
Frequently Asked Questions
After winning a bet on Bein Match, your winnings are typically credited to your account balance within minutes of the match ending. Pre-match bets are settled automatically once the match concludes and the result is confirmed. For live betting, winnings are credited as soon as the relevant event is completed. If there is a delay for any reason — such as an abandoned match or a disputed result — payment will be processed once the matter is resolved. Once the funds appear in your account, go to the withdrawal section to submit a request. Withdrawal processing times range from 1 to 24 hours depending on your VIP tier.
Setting up two-factor authentication (2FA) on Bein Match is straightforward. Log in to your account, go to the "Settings" or "Security" menu, and look for the "Two-Step Verification" or "2FA" option. Once enabled, you'll need to enter a one-time OTP code sent to your phone in addition to your password each time you log in. This means even if someone knows your password, they still cannot access your account. You can use your account without 2FA, but from a security standpoint it's strongly recommended to keep it enabled — especially when you have a balance in your account. Bein Match strongly encourages Diamond and Platinum tier users to activate 2FA.